Last updated: 26 July 2026
Who is responsible for your information
AC Signs Limited is responsible for the personal information described in this policy.
- Company number
- 14092669
- VAT number
- 413558013
- adam@acsigns.co.uk
- Telephone
- 07843 853110
- Service area
- Leeds, West Yorkshire and nationwide UK
Information we collect
When you contact us, request a quote or discuss a project, we may collect your name, company name, email address, telephone number, project location, service requirements, sizes, timescale, budget information, project description and any photographs or artwork you choose to send.
Basic technical information may also be processed by the website hosting service to keep the site secure and working correctly. Please do not send sensitive personal information that is not needed for the signage enquiry.
Why we use it
- To review and respond to enquiries.
- To prepare quotations, designs and project specifications.
- To plan manufacture, delivery and installation.
- To manage customer, supplier, accounting and legal records.
- To protect our website, customers and business from misuse or fraud.
The relevant lawful bases are taking steps at your request before entering a contract, performing a contract, complying with legal obligations and AC Signs' legitimate interests in responding to enquiries and operating the business. The enquiry-form checkbox records your instruction to send the details and files for review.
Who receives the information
We access the information, and trusted suppliers may process it when they provide website hosting, form delivery, email, file storage, accounting or professional services. These suppliers should only use the information to provide their service or when required by law.
The website form is delivered using FormSubmit. Its service retains form submission data for 30 days; uploaded files are not retained in its submission archive. Read the FormSubmit privacy information.
How long information is kept
We keep information only for as long as it is reasonably needed for the enquiry, quotation, project, customer relationship, accounting records, legal obligations or the handling of a dispute. The exact period depends on whether an enquiry becomes a project and the type of record involved.
Your data protection rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, to object to certain processing and to receive information you supplied in a portable format. Where processing relies on consent, you may withdraw that consent.
Contact adam@acsigns.co.uk to make a request. If you remain concerned, you may complain to the Information Commissioner's Office.
Changes to this policy
We will update this policy when the website, suppliers or the way we handle personal information changes. The latest version will remain available on this page.